Frequently Asked Questions

ARE YOUR PRODUCTS SAFE TO EAT FOR PEOPLE WITH EGG OR MILK ALLERGIES?

Even though we do not use any animal ingredients in our recipes, some ingredients we use may be prepared in a place where these eggs or milk are present. Even though the possibility of it happening is probably not worth mentioning, we can not 100% exclude possible cross contamination.

WHAT ARE THE DELIVERY COSTS?

The delivery costs in Amsterdam, are €6,95. Outside Amsterdam, the minimum delivery costs start at €14,95. Please contact us and let us know the delivery address if you would like to know the costs for your order.

DO YOU HAVE ANY GLUTEN FREE OPTIONS?

As if now we do not have any gluten free options. This might change in the future. Be sure to follow us as we will make it known when do.

WHICH OF YOUR PRODUCTS ARE VEGAN?

All of them!

ARE YOUR PRODUCTS HEALTHIER THAN THE NON-VEGAN OPTIONS?

Not necessarily. Our goal is to make vegan options that taste just as delicious as their traditionally non-vegan counterparts. We will use the ingredients that help us the best in achieving this goal, which means they will not always be the healthiest option.

But it’s VEGAN PASTRY, and you are allowed to splurge sometimes!

WHAT KIND OF SWEETENERS DO YOU USE?

White sugar, cane sugar, brown sugar, confectioners sugar, agave syrup and more. It depends on the need of the recipe.

HOW DO YOU REPLACE EGGS/MILK ETC.?

We can’t tell you as we would have to close our business if we do… nobody wants that!

HOW FAR AHEAD SHOULD I PLACE MY ORDER?

To have the best chance of getting your order when desired, please order at least 1 week in advance. If you would like a customized product 2 weeks notice are advised.

We will send you a manual e-mail confirmation when your order is approved.

DO YOU HAVE ANY STOCK?

To ensure the best quality, we do not stock our products. The products you receive are always made especially for you.

I HAVE A NUT ALLERGY. CAN I SAFELY CONSUME YOUR PRODUCTS?

We would advise against this. As we do use nuts in some of our products, cross-contamination can not be excluded.

WHERE CAN I BUY YOUR PRODUCTS?

You can order directly from us or visit one of these stockists.

CAN I GET YOUR RECIPIES?

No.

CONTACT US

+31 (0) 85 0656 939

info@nonocakes.com

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